Business logo sugar cookies specialists!
Cookie and Cake Order info
Your Reservation
Using the highest quality and freshest ingredients every item is made to order. We take limited reservations so we can give your reservation the attention it deserves. It is recommended to make your reservation early as we can book up months in advance.
Reservations are confirmed when payment is remitted via text or email invoice through Square. All unpaid reservations auto delete after 72 hours.
ALLERGEN INFO: Produced on shared equipment that may come into contact with eggs, milk, soy, tree nuts, peanuts, wheat, sesame and/or seafood. Products are not gluten free or vegan.
*Additional terms and conditions attached to Square invoice.
FAQ'S
Do you deliver?
As a custom bakery we do not have a traditional retail store front and deliver to corporate events, venues and your celebrations. Our current service area is Cuyahoga, Lake and Geauga counties, Ohio.
How far in advance should I order?
Our calendar fills up very quickly, it is recommended making your reservation as soon as you choose your date or at least a minimum 4 weeks in advance of your event. Events held during peak times of May-September should be reserved with several months' notice.
Custom cakes require advance notice to allow for sufficient time to design and create. Cookie orders may require special cutters to be made.
Can I mix and match cupcakes by the dozen?
Since we custom bake to order for events and occasions we do not offer mix boxes of cupcakes.
Do you offer same day delivery?
As a custom bakery we bake to order and do not offer same day delivery?
How much notice is needed for custom cookies?
Due to the hand detailing we require a minimum 7 days' notice for custom cookies. During peak times or when custom cutters are needed, we recommend making your reservation as soon as possible.
Do you ship?
Yes, we ship cookies via UPS Next Day Air.
Do you offer gluten free, vegan or allergen free products?
We do not have a dedicated gluten free or allergen free kitchen. Everything is produced on shared equipment and cross contamination is possible.
Is payment required at the time of booking?
Yes, in order to reserve your date payment in full is expected when your invoice is sent. We plan our calendar according to the size and details of the custom reservation. This means we may need to close our books to potential clients.
How many servings in a cake?
6"=14
8"=26
10"=38
6"+8"=40 servings
8"+10"=64 servings
6"+8"+10"=78 servings
How do I inquire about a reservation?
Click the link at the top of the page,
email @monarchcookiesandcakes@gmail.com
or call 440-413-7814
Please include contact number, date and location of event, products you are inquiring, the theme or color palette for your event.